Privacy Policy

At Stacks of Lollies, we are committed to protecting your privacy and ensuring the security of your personal information. Please read our privacy policy below to understand how we collect, use, and safeguard your data:

Information We Collect:
- Personal Information: When you make a purchase on our website, we collect certain personal information such as your name, email address, shipping address, and payment details to process your order and provide customer support.
- Communication: If you contact us via email or other communication channels, we may retain a record of that correspondence to assist you efficiently in the future.
- Website Usage: We collect non-personal information such as IP addresses, browser type, and referring pages to analyse trends, administer the site, and gather demographic information for aggregate use.

How We Use Your Information:
- Order Processing: We use your personal information to process and fulfil your orders, communicate with you about your purchases, and provide customer support.
- Marketing: With your consent, we may use your email address to send you promotional offers, newsletters, or updates about our products and services. You can opt out of receiving marketing communications at any time.
- Improving User Experience: We may use non-personal information to improve our website's functionality, customize your shopping experience, and enhance our services.

Data Security:
- We employ industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
- Your payment details are encrypted using secure socket layer technology (SSL) and stored securely in compliance with PCI DSS standards.

Information Sharing:
- We do not sell, trade, or rent your personal information to third parties without your consent, except as required to fulfil your orders or comply with legal obligations.
- We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as they agree to keep your information confidential.

Your Rights:
- You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in each email or by contacting us directly.

Changes to Privacy Policy:
- We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically for updates.

By using our website and providing your information, you consent to the collection and use of your data as outlined in this privacy policy. If you have any questions or concerns about our privacy practices, please contact us for assistance. Thank you for trusting Stacks of Lollies with your personal information.